Jones helps you quit by using a combination of nicotine replacement therapy (NRT), behavioral support (inspired by cognitive behavioral therapy, CBT), and community. We built our program in conjunction with our medical advisor, Dr. David Kan, at UCSF, who is an expert in addiction medicine.

Your first Jones order (a one-time purchase or your first subscription purchase) will contain Jones mints and a complimentary Jones travel tin. You’ll also receive a card with instructions for how to use your mints and extra helpful tips, as well as a QR code to sign up for the Jones app. We encourage you to use the Jones app alongside your mints, because adding behavioral support to NRT increases quit rates by 20%. If you signed up for a Jones subscription, your recurring orders will contain refills of your Jones mints.

95% of people can’t quit cold turkey. Quitting cold turkey means you’ll experience severe nicotine withdrawal symptoms, like irritability, drowsiness, increased appetite, constipation, and intense cravings, which make you more likely to return to your vaping or smoking habit. These withdrawal symptoms can all be lessened with quitting aids like NRT.

Absolutely. NRT, like Jones mints, was first designed to help smokers quit, and it's FDA-approved for this purpose. Your Jones mints comes with specific guidance on using NRT to quit smoking but can help you quit or cut back on nicotine products more generally. This includes pouches, vapes, cigarettes, and other tobacco products.

Press down firmly on both buttons using your thumb and carefully open the lid. We know it’s a bit tricky, but these buttons ensure a child-proof tin and we’re all for safe NRT consumption.

The buttons are child-proof so that your NRT remains out of reach for young ones. Safe consumption is our #1 priority.

Jones comes from the term “jonesing” which is slang for “craving.”

1. Place mint In your mouth.

2. The mint dissolves quickest under your tongue, and lasts longest tucked into your cheek. Allow mint to dissolve, do not chew or swallow the mint.

3. Do not consume more than 20 per day.

Nicotine replacement therapy (NRT) is considered the first-line treatment in the medical community for most people who want to quit vaping, zyning, smoking, and other forms of nicotine,, and it is available over the counter for adults or by prescription for children under age 18.

NRT is approved by the U.S. Food and Drug Administration (FDA) and is clinically shown to help people quit smoking - it can even double your chance of quitting successfully. Plus, more and more studies are coming out with clinical support for NRT’s benefits in quitting vaping. NRT is not yet approved by the FDA as a vaping cessation product, however, our medical advisor Dr. Kan and other addiction specialists highly recommend NRT to help with nicotine withdrawal when quitting on vaping, zynning, smoking, etc.

Oral nicotine pouches like Zyn are not approved by the FDA for any use, including as a tool for quitting nicotine, while NRT is approved and regulated by the FDA. Decades of research, as well as a 2020 report from the Surgeon General, confirm that NRT is safe to use (even long-term) and is an effective way to quit tobacco products for good. Further, Zyn delivers nicotine faster and in higher strength options than NRT, making it more addictive. In contrast, NRT’s slow-release mechanism is what helps keep its addictive potential low, especially compared to nicotine pouches.

NRT provides nicotine gradually, so it helps reduce withdrawal symptoms and manage cravings without exposing you to toxic chemicals or giving the “head rush” that keeps you coming back to other nicotine delivery methods like smoking, vaping, or oral nicotine pouches.

It helps you quit by providing your brain with small doses of nicotine over time. This reduces withdrawal symptoms like irritability, grogginess, constipation, and cravings without spiking your blood nicotine (which is what continues your dependency).

You can think of NRT as a tool that provides you space to focus on building new habits and removing your behavioral dependency without simultaneously coping with severe withdrawal symptoms the way you would when quitting “cold turkey”. Once you’ve reset your habits and routine, you can gradually reduce your NRT intake. Most people feel they no longer need NRT and stop using it after a few months. Some choose to use NRT for longer, but this is still safer than continuing to use more harmful nicotine delivery methods.

Yes, NRT is safe and effective - in fact, the risks and side effects of consuming NRT are very similar to those of caffeine. NRT does not contain the dangerous chemicals that are present in vapes or tobacco.

Doctors and other medical experts (including the CDC & smokefree.gov) recommend NRT as one of the most helpful tools you can use to quit. It’s been FDA-approved and heavily studied for over 30 years (the first NRT was used in 1967!), and the research shows that NRT is safe and effective for almost all adults looking to quit. NRT has been approved for over-the-counter use since 1996.

Most adults (anyone 18+) can take NRT without consulting a doctor. There are very few people who shouldn’t use NRT. Pregnant women, teens, and people with serious health issues (like heart or lung disease) still might be able to use NRT, but should talk to their doctor first. Some people are allergic to the compounds in NRT that don’t include nicotine but those people are very, very rare. If you have known sensitivities, we advise you to read the ingredients before taking NRT. People allergic to Soya products should not use nicotine lozenges.

It’s very rare to get serious side effects from using NRT. Mild side effects can occur, which usually don’t last long. For Jones nicotine mints, possible side effects include a tingling sensation, coughing, gas, heartburn, trouble sleeping, nausea, hiccups, racing heartbeat. Frequently, side effects are caused by incorrect use of NRT—for example, it’s important to allow the mints dissolve in your mouth as opposed to chewing or swallowing them. This allows for gradual nicotine delivery which not only makes sure it works to relieve cravings and withdrawal symptoms, but also reduces the amount of nicotine you swallow, which can upset your stomach.

You can determine your nicotine dependence by taking the Jones quiz. Once your mints arrive, please follow the included instructions card for recommended dosing frequency and safe usage.

A good rule of thumb is to take as many mints as necessary to satisfy your cravings, but do not exceed twenty mints per day. The FDA recommends using 1 mint every 1-2 hours for the first 6 weeks, 1 mint every 2-4 hours for weeks 7-10, and 1 mint every 4-8 hours for weeks 10-12. Taking mints as your nicotine cravings arise is the best way to support your journey.

Use the Jones app to log every puff, cig, pouch, or mint you take in in real time. By tracking as you go, you’ll gain insights into your habits, making it easy to stay mindful of your cravings and triggers.

You can also set personalized daily limits, adjust your mint or pouch strength, and take control of your progress, one choice at a time.

If you're pregnant or breastfeeding, you should talk to your doctor about which options are right for you.

Generally, you can use NRT as long as needed. There are different programs available depending on your dependency and personalized needs but most recommend 10-12 weeks to taper NRT.

Doctors recommend using NRT for as long as you need to quit. 12 weeks is the recommended timeline to quit but some users will take NRT for longer.

It's recommended to use at least 9 mints per day for the first 6 weeks. Do not use more than 5 mints in 6 hours. Do not use more than 20 mints a day.

The tingling sensation is a result of the nicotine in the mints. You will feel this as nicotine is gradually released as the mint dissolves.

For best results, do not eat or drink 15 minutes before using or while the mint is in your mouth.

The FDA recommends not eating or drinking 15 minutes before or while using a Jones mint. This guidance helps prevent accidentally swallowing the mint (which could lead to an upset stomach) and ensures that the nicotine isn't released too quickly. While we encourage following this advice, we've found at Jones that the mints can still be effective if you need to sip water or carefully eat with a mint tucked in your gums. In fact, sipping water can help reduce the “tingling” sensation and satisfy oral fixation.

While it's generally safe to drink alcohol while using NRT, it's important to be mindful of any potential interactions or effects. Alcohol can sometimes increase the intensity of NRT side effects, such as dizziness or nausea, and it can increase your chance of accidentally swallowing the mint, which can cause an upset stomach. It's always best to consult with a healthcare professional to discuss your specific situation and get personalized advice.

It's best to consult with a healthcare professional to discuss your specific situation and get personalized advice tailored to your medications.

Depending on their size and the amount consumed, children and pets can experience acute nicotine poisoning from consuming NRT - this commonly includes vomiting, hyperactivity, increased heart rate and headache. Should this occur, it's best to consult with a healthcare professional to discuss your specific situation and get personalized advice.

NRT is not approved for over-the-counter use for youths under 18 years old. The American Academy of Pediatrics recommends that pediatricians consider off-label NRT for youth who are moderately or severely addicted to nicotine and motivated to quit. Youth under 18 years old need a prescription from a healthcare provider and close follow-up is recommended.

This is up to you! There is research pointing to benefits on both sides. What’s important is that you set a quit date that you can stick to, and commit to starting your quitting journey on this date.

NRT addresses your physiological dependency on nicotine, but the other 50% of your dependency is psychological. Jones behavioral support helps you build new habits and reframe your response to situations where you previously would have vaped, smoked, or used a pouch, plus provides your with community and support to vent and learn from other Quitters. Not to mention, text programs to help you quit increase your chances of success by 40%.

The Jones app is home to our community of quitters where you can post, give kudos, comment, and support each other. In order to view the community, you have to complete your daily check-in, where you can track your nicotine intake and how you’re feeling on your journey. All of your daily check-in data can be tracked on the progress tab where you’ll see your nicotine use over time, and a calendar of all of your check-ins. If you want to track your nicotine use in real-time, you can log every puff, cig, pouch, or mint you take throughout the day. By tracking as you go, you’ll gain insights into your habits, making it easy to stay mindful of your cravings and triggers. You can set personalized daily limits, adjust your mint or pouch strength, and take control of your progress, one choice at a time. Stay motivated throughout your quit–as you use our app you’ll unlock levels and milestones along the way. The app’s quitting toolkit includes 24/7 support with our Ai chatbot Coach Jones and our game Quittle which is designed specifically to distract you from your cravings.

Remind yourself that slipping up is all part of the journey and it’s nothing to be ashamed of. Think about all the progress you have made. One slip doesn’t put you back at square one—tomorrow’s a new day, so keep going and don’t sweat it. Plus, you can always lean on the Quitter community for support.

Many people do experience some weight gain after quitting, but it varies from person to person. It's important to focus on your overall health and well-being. Staying active and eating a balanced diet can help manage any potential weight gain. NRT can be a helpful tool at managing appetite changes while quitting.

The Jones iOS app is on the Apple App store here. The Android app is on the Playstore here.

You can always text Jones for quitting support. When you reply QUITTER, Jones automatically sends daily texts for the first 30 days of your journey, but will reply anytime you need support, well past 30 days.

We recognize that the world of vaping is clouded with misinformation, lack of resources, and mismatched recommendations. To us, impact means truth; we use our expertise for social good, keeping education and shared knowledge as primary touch points for the Jones experience. We’re committing 1% of our profits to charitable organizations who are committed to countering the negative impacts of vaping and smoking on our health and planet.

Our fulfillment team packs orders 7 days a week. Orders placed after 12:00 pm ET will be packed the following day. This means that if you place an order in the afternoon, you can expect it to be fulfilled the following day. If you place an order early in the morning, it’s possible it will be fulfilled the same day.

Once fulfilled, please allow up to 1-4 days for order processing while your order is transferred to the carrier. On your tracking link, order processing looks like the “Pre-Shipment” or “Label Created” stage. Once your package is scanned by the carrier, standard shipping takes 4-6 days for customers in the continental USA. Shipping to Alaska and Hawaii takes 7-10 days.

Yes, we ship to all 50 states.

Unfortunately, we only ship domestically at this time, but we hope to expand soon!

Once your order ships, you will receive an email notification that will include your tracking number. Just a heads up - tracking numbers can take up to 24 hours to send.

While we can’t guarantee that changes can be made to your order once it’s been confirmed, we do our best to satisfy requests when possible. While the order is still processing, we’re able to make changes, but once the order is fulfilled, we can’t make any adjustments. Please note the fulfillment timeline above – orders placed early in the morning will be fulfilled same day, and it’s unlikely any changes can be made.

To request changes to your order after it’s been placed (cancellations, product swaps, address changes, shipping speed, etc.), please reach out to customer@quitwithjones.com with your order number (provided to you in your order confirmation email) and the request as soon as possible after your order has been placed. Once orders are confirmed, we can’t guarantee that we can make changes. No changes can be made after the order has been fulfilled.

We can’t guarantee we can update your shipping address once your order has been confirmed. We are only able to make address edits if it has not yet been fulfilled. If you notice your shipping address is incorrect, please contact customer@quitwithjones.com immediately with your order number and your correct shipping address. Please note the fulfillment timeline above.

It is important to make sure that your address is correct when you place your order. We can’t refund or re-ship orders with faulty/incorrect addresses.

At Jones, we’re here to support you along your quitting journey. While we understand that circumstances can change, we do not offer refunds or returns once your Jones order has been shipped. If you have any concerns about your order, please don’t hesitate to reach out to us at customer@quitwithjones.com.

Please contact us at customer@quitwithjones.com if there’s any issue with your order.

Your subscription starts the day your order is placed & will be renewed that same day each month thereafter.

We have two purchase options, one-time purchase and recurring subscription, clearly differentiated on our website. If you see that another Jones order was confirmed without your knowledge, you likely selected the subscription option with your first purchase. We send reminder emails about upcoming subscription renewals 3 days prior to processing refill orders to give you time to cancel or skip an upcoming order. If you’d like to stop your Jones refill from processing, you must cancel your subscription or skip the order before the order is confirmed.

If you forget to cancel your Jones subscription before it renews, we cannot guarantee a refund. Please reach out to customer@quitwithjones.com as soon as you see that your subscription order was processed.

Login to your account on the top right-hand corner of our website. Once you’ve logged in you’ll have options to skip, increase, or cancel your subscription. Keep an eye on the “upcoming orders” tab to keep track of what orders you may have coming up. If you have any issues, please contact us at customer@quitwithjones.com.

Please note that canceling your Jones subscription only cancels any future orders. Canceling subscriptions does not undo or cancel orders that have already been confirmed - these orders have been placed and will begin processing immediately . If an order you don't want has already been confirmed, please reach out to customer@quitwithjones.com to request a cancellation as soon as possible. We cannot guarantee refunds or cancellations for any orders that have already been confirmed.

You can update your billing and shipment information for your Jones subscription within your Jones account account. Please login to our website to adjust the information for future orders Login is on the top right-hand corner—you’ll need your email you used to purchase. Unfortunately, once orders have shipped we can’t change or re-route shipping addresses.

Please note that if your subscription order has already renewed with the incorrect address, you must reach out to customer@quitwithjones.com to request the change.

You can update your credit card information within your Jones account. Please login to your account on our website to adjust the information. Login is on the top right-hand corner—you’ll need the email you used to purchase.

Jones mints are FDA-approved for over-the-counter sale to adults over the age of 18. If you’re under 18 and trying to quit, talk to your doctor about your quitting options. Those under 18 can take NRT with a prescription. However, people of any age can purchase Jones swag!

All Jones packaging is recyclable! Please make sure you remove the packing tape before recycling the box.

Jones outer packaging is very discreet. Our shipping boxes are plain cardboard that have a small "Jones" logo printed on the top of the box (not "Quit with Jones"). Not only does this design make our boxes easier to recycle but it also keeps a low-profile that’s unidentifiable to the average person!