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Jones helps you quit by using a combination of nicotine replacement therapy (NRT), behavioral support (inspired by cognitive behavioral therapy, CBT), and community. We built our program in conjunction with our medical advisor, Dr. David Kan, at UCSF, who is an expert in addiction medicine.

Your first Jones order (a one-time purchase or your first subscription purchase) will contain Jones mints and a complimentary Jones travel tin. You’ll also receive a card with instructions for how to use your mints and extra helpful tips, as well as a QR code to sign up for the Jones app. We encourage you to use the Jones app alongside your mints, because adding behavioral support to NRT increases quit rates by 20%. If you signed up for a Jones subscription, your recurring orders will contain refills of your Jones mints.

Our fulfillment team packs orders 7 days a week. Orders placed after 12:00 pm ET will be packed the following day. This means that if you place an order in the afternoon, you can expect it to be fulfilled the following day. If you place an order early in the morning, it’s possible it will be fulfilled the same day.

Once fulfilled, please allow up to 1-4 days for order processing while your order is transferred to the carrier. On your tracking link, order processing looks like the “Pre-Shipment” or “Label Created” stage. Once your package is scanned by the carrier, standard shipping takes 4-6 days for customers in the continental USA. Shipping to Alaska and Hawaii takes 7-10 days.

At Jones, we’re here to support you along your quitting journey. While we understand that circumstances can change, we do not offer refunds or returns once your Jones order has been shipped. If you have any concerns about your order, please don’t hesitate to reach out to us at customer@quitwithjones.com.

1. Place mint In your mouth
2. The mint dissolves quickest under your tongue, and lasts longest tucked into your cheek. Allow mint to dissolve, do not chew or swallow the mint.
3. Do not consume more than 20 per day

Nicotine replacement therapy (NRT) is considered the first-line treatment in the medical community for most people who want to quit vaping, zyning, smoking, and other forms of nicotine,, and it is available over the counter for adults or by prescription for children under age 18.

NRT is approved by the U.S. Food and Drug Administration (FDA) and is clinically shown to help people quit smoking - it can even double your chance of quitting successfully. Plus, more and more studies are coming out with clinical support for NRT’s benefits in quitting vaping. NRT is not yet approved by the FDA as a vaping cessation product, however, our medical advisor Dr. Kan and other addiction specialists highly recommend NRT to help with nicotine withdrawal when quitting on vaping, zynning, smoking, etc.

NRT provides nicotine gradually, so it helps reduce withdrawal symptoms and manage cravings without exposing you to toxic chemicals or giving the “head rush” that keeps you coming back to other nicotine delivery methods like smoking, vaping, or oral nicotine pouches.

It helps you quit by providing your brain with small doses of nicotine over time. This reduces withdrawal symptoms like irritability, grogginess, constipation, and cravings without spiking your blood nicotine (which is what continues your dependency).

You can think of NRT as a tool that provides you space to focus on building new habits and removing your behavioral dependency without simultaneously coping with severe withdrawal symptoms the way you would when quitting “cold turkey”. Once you’ve reset your habits and routine, you can gradually reduce your NRT intake. Most people feel they no longer need NRT and stop using it after a few months. Some choose to use NRT for longer, but this is still safer than continuing to use more harmful nicotine delivery methods.

Yes, NRT is safe and effective - in fact, the risks and side effects of consuming NRT are very similar to those of caffeine. NRT does not contain the dangerous chemicals that are present in vapes or tobacco.

Doctors and other medical experts (including the CDC & smokefree.gov) recommend NRT as one of the most helpful tools you can use to quit. It’s been FDA-approved and heavily studied for over 30 years (the first NRT was used in 1967!), and the research shows that NRT is safe and effective for almost all adults looking to quit. NRT has been approved for over-the-counter use since 1996.

Most adults (anyone 18+) can take NRT without consulting a doctor. There are very few people who shouldn’t use NRT. Pregnant women, teens, and people with serious health issues (like heart or lung disease) still might be able to use NRT, but should talk to their doctor first. Some people are allergic to the compounds in NRT that don’t include nicotine but those people are very, very rare. If you have known sensitivities, we advise you to read the ingredients before taking NRT. People allergic to Soya products should not use nicotine lozenges.

It’s very rare to get serious side effects from using NRT. Mild side effects can occur, which usually don’t last long. For Jones nicotine mints, possible side effects include a tingling sensation, coughing, gas, heartburn, trouble sleeping, nausea, hiccups, racing heartbeat. Frequently, side effects are caused by incorrect use of NRT—for example, it’s important to allow the mints dissolve in your mouth as opposed to chewing or swallowing them. This allows for gradual nicotine delivery which not only makes sure it works to relieve cravings and withdrawal symptoms, but also reduces the amount of nicotine you swallow, which can upset your stomach.

You can determine your nicotine dependence by taking the Jones quiz. Once your mints arrive, please follow the included instructions card for recommended dosing frequency and safe usage.

A good rule of thumb is to take as many mints as necessary to satisfy your cravings, but do not exceed twenty mints per day. The FDA recommends using 1 mint every 1-2 hours for the first 6 weeks, 1 mint every 2-4 hours for weeks 7-10, and 1 mint every 4-8 hours for weeks 10-12. Taking mints as your nicotine cravings arise is the best way to support your journey.

Use the Jones app to log every puff, cig, pouch, or mint you take in in real time*.* By tracking as you go, you’ll gain insights into your habits, making it easy to stay mindful of your cravings and triggers.

You can also set personalized daily limits, adjust your mint or pouch strength, and take control of your progress, one choice at a time.

Generally, you can use NRT as long as needed. There are different programs available depending on your dependency and personalized needs but most recommend 10-12 weeks to taper NRT.

If you are pregnant or breastfeeding, you should consult with your healthcare provider about options for quitting.

NRT is not approved for over-the-counter use for children under 18 years old. The American Academy of Pediatrics recommends that pediatricians consider off-label NRT for youth who are moderately or severely addicted to nicotine and motivated to quit. Youth under 18 years old need a prescription from a healthcare provider and close follow-up is recommended.